Job Title: Head of People and Culture
Location: Kickback Coffee Roastery, Pott Shrigley (with travel across all sites)
About Us:
At Kickback Coffee, we believe great adventures start with great coffee and great coffee starts with amazing people. We’re not just a coffee company; we’re a community built on relationships, service, and the outdoors. With a growing team and a shared mission to inspire adventure, our Head of People and Culture will play a critical role in shaping the heart of our business—our people.
About the Role:
The Head of People and Culture is more than just an HR role; it’s about building and nurturing a team that embodies Kickback Coffee’s adventurous spirit. This is a pivotal position for someone who thrives on creating exceptional workplace experiences, has a genuine passion for people, and knows how to balance professionalism with personality. If you’re the kind of person who’s always wearing a smile and ready to make others feel valued, read on.
Key Responsibilities:
People First: Be the champion of our team culture, ensuring everyone feels valued, supported, and connected to the brand. HR Operations: Oversee all HR functions, including recruitment, contracts, employee relations, and compliance. Scheduling and Holidays: Create and manage rotas and holiday schedules, ensuring fair and efficient coverage across all sites. Onboarding and Training: Design and deliver world-class onboarding programs and continuous training initiatives to support team development. Recruitment: Lead the hiring process to attract and retain top talent who align with our brand values. Support Across Sites: Travel regularly to ensure a visible and consistent presence across our Roastery, shops, and bakery. Problem Solver: Address team challenges and conflicts with empathy, professionalism, and a positive attitude. Communication: Keep the team informed and engaged through regular updates and initiatives that reinforce our values and vision.
What We’re Looking For:
A genuine people person who thrives on building relationships and creating a positive environment. A proven track record in HR, people management, or a similar role, ideally in hospitality, retail, or an adventurous industry. Exceptional organizational skills with the ability to manage multiple priorities. A proactive problem-solver who can think creatively and act decisively. Strong communication skills and the ability to connect with everyone from baristas to directors. A willingness to travel between sites and be a visible presence within the team. Most importantly, someone who radiates positivity…if you can’t smile, this isn’t the role for you.
Why Join Kickback Coffee?
Be part of a team that’s passionate about coffee, adventure, and sustainability. Competitive salary: £35,000 - £45,000 per annum, based on experience. Enjoy a workplace culture where creativity and individuality are celebrated. Access unique benefits, including adventure days and discounts on partner brands. Work for a company that values your growth as much as its own.
How to Apply: If this sounds like your perfect adventure, we’d love to hear from you. Please send your CV and a cover letter explaining why you’re the right fit for the role and what your dream adventure looks like; where you’d go, what you would do and who you would want to share it with.
Let’s create something extraordinary together. (And don’t forget to smile!)
